Status Update
Date detected: November 26, 2024
Time reported: 10.34 AM CEST
Status: Being monitored
The app is working again, though the app can be slower than expected still.
We'll monitor the performance of the app and we're working on a permanent solution.
Status Update
Date detected: November 26, 2024
Time reported: 9.34 AM CEST
Status: In progress
We have seen a big impact on our services and because of that we scaled up. We now see that the app is functional but still slow. The team is monitoring the services still and will take action when needed.
Issue Details
Date detected: November 26, 2024
Time reported: 8.15 AM CEST
Status: In progress
This morning when starting up we noticed that the Mapiq App and Admin portal (app.mapiq.com and admin.mapiq.com respectively) are facing problems. After signing in, users face a spinner indicating that the app is loading. Unfortunately, the app and the service do not become available and the user keeps seeing the spinner.
We are currently investigating the cause of the issue, and will keep you posted with updates through this article.
Stay Updated
Please refer to the information provided in this announcement for any developments or updates regarding the database migration. We will ensure to communicate any important updates promptly.