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[CLOSED] October 9, 2025 - Azure issues

Updated over 2 weeks ago

Status update

Date detected: October 10, 2025

Time reported: 09.21 AM CEST

Status: Closed

All services of Microsoft have been restored. Mapiq is running stable again as well.


Status update

Date detected: October 9, 2025

Time reported: 16.23 PM CEST

Status: Being monitored

Microsoft reported, that the restart actions they've performed on their services have had a positive effect. According to their reports, the services should be consistent again in their availability. Mapiq seems to be operational again. However, we're closely monitoring the services still.

To follow along you can also check the Microsoft Azure status here: https://azure.status.microsoft/en-gb/status


Status update

Date detected: October 9, 2025

Time reported: 13.24 PM CEST

Status: In progress

Microsoft shared their findings on the Azure problem explaining the delays and timeouts within Mapiq. The problems are predominantly found across Europe, Middle East, and Africa.

Microsoft is currently busy restarting underlying services and are seeing a positive effect on their services.

To follow along you can also check the Microsoft Azure status here: https://azure.status.microsoft/en-gb/status


Issue Details

Date detected: October 9, 2025

Time reported: 11.02 AM CEST

Status: In progress

Throughout the morning of October 9th, we found that our app is having trouble loading specific resources. Diving deeper into the problem it turns out that Azure, that Mapiq uses to host its services, is having issues. Azure has not yet reported issues on through their channels. Users can now experience that the app is either non-accessible as it won't load or has a degradation of the services.

As of now, Mapiq is monitoring the Azure service statuses to get a clearer view on any updates and potential ETA's. Note that Mapiq is dependent on the Microsoft team to resolve the Azure problems.


Stay Updated

Please refer to the information provided in this announcement for any developments or updates regarding the database migration. We will ensure to communicate any important updates promptly.

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