Mapiq provides valuable insights tailored for local workplace teams to effectively manage their building capacity and gain valuable analytics on the utilization of workplace resources. However, many decisions are made at a global level, so it is crucial to identify areas where investments can enhance employee experience, reduce costs, and update office mandates to advance our workplace strategy.
Workplace teams face three main challenges:
Dispersed data with limited accessibility
Complexity in interpreting data to establish priorities
Importance of sharing insights
With Mapiq Insights, you have a platform that consolidates workplace data to assist in optimizing your workplace portfolio. From the portfolio to building level, you can establish occupancy targets to determine Shortage or Oversupply situations and promptly identify locations within their portfolio that require attention.
Prerequisite(s)
Insights requires data ingestion by data sources. Certain reports are created based in data gathered by Mapiq (e.g., workspace booking data, profile setup), whereas others require specific integrations to be enabled. In the overview below you can find an overview what reports require an additional data source.
Note: In case you do not have a required data source enabled for a report, the report won't show up in your list under the Insights tab or show as completely empty.
Report | Data source required (integration) |
Performance | Default |
Building utilization | Cisco Wi-Fi |
Office day bookings | Default |
Check-ins | Default (needs to be enabled in the admin portal) |
Meeting room bookings | Room Calendar Integration |
Meeting room utilization | Occupancy (add-on & sensors) Room calendar Integration (for 2nd half of the report) |
Workspace utilization | Occupancy (add-on & sensors) |
Workspace bookings | Default |
Parking bookings | Parking (add-on) |
Employee behavior | Default |
Note: Mapiq currently only supports the Room Calendar Integration for M365, Google Workspace is not (yet) supported!
Roles & Permissions
Insights is not available for all admin roles with access to our admin portal. For a comprehensive overview of permissions and availability per role, please refer to the table below:
Admin Role | Permissions |
Subscription (Owner) Admin | Can view Insights portfolio level Can view and change targets Can view Insights building level Can add, edit, remove address details |
Building Admin | Can view Insights portfolio level Can view and change targets Can view Insights building level Can add, edit, remove address details |
Booking Admin | Can view Insights portfolio level Can view targets Can view Insights building level |
Booking Assistant | Cannot access Insights |
Booking Host | Cannot access Insights |
Analytics Viewer | Can view Insights portfolio level Can view targets Can view Insights building level |
Navigating Insights
The Insights landing page shows you a direct overview of your office portfolio and their performance. From the landing page you can deep dive into the different insights presented. The following elements are important to highlight for navigating to the correct resource and getting the desired insights.
Insights element | Description |
Performance | A roll up of all the important insights. You are presented with a Table view as well as a Map view, giving you quick insights in the performance of the offices in your portfolio. Clicking on specific performance metrics allows you to further specify office targets or deep dive into specific office performance. |
Reports | Overview of all the reports available to you in Insights. Mapiq only visualizes the reports for which the dedicated data source integration is activated for (e.g. Room Calendar Integration) |
Targets | You can establish targets per data source, giving a definition to what you deem a healthy office. For example, specifying what a quiet or busy office is. By setting targets you can promptly identify locations within your portfolio that require attention. Defined targets are persistent and will be visualized as a filter on the reports. |
Filters | You can filter in the reports to ensure you are looking at relevant data for you. Specify the period, days in the week and time window you are interested it. The filters are persistent and will show on each individual report. |
💬 Need More Help?
If you’d like extra assistance, reach out via the Messenger (question mark in the corner) and chat with our support team, or email us at [email protected].
We’re always ready to help! 😉