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Mapiq Loading Problems
Updated this week

24 February 2025 - Loading problems

Update:

After a restart, the app and web application should be working again. This may result in a slower app. We're sorry for in the inconvenience.


Issue Details

Date detected: February 24, 2025

Time reported: 8:37 AM CEST

Status: In progress

This morning when starting up we noticed that the Mapiq App and Admin portal (app.mapiq.com and admin.mapiq.com respectively) are facing problems. After signing in, users face a spinner indicating that the app is loading. Unfortunately, the app and the service do not become available and the user keeps seeing the spinner.

We are currently investigating the cause of the issue, and will keep you posted with updates through this article


Stay Updated

Please refer to the information provided in this announcement for any developments or updates regarding the database migration. We will ensure to communicate any important updates promptly.

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