The Desk Availability Deep Dive gives you a close look at how your office performs when it comes to desk booking. You can track usage across locations, see how each office compares to your booking targets, and spot where you have a shortage or too many free desks. Several charts break this data down, so you always have a clear picture of desk booking across your team.
Mapiq tracks desk availability as the share of time desks fell within a set booking range. There are three states:
Sufficient — the booking rate was between your lower and upper limits (default: 30–60%). Desks were in use, but staff could still find a spot.
High — the booking rate went above the upper limit. Demand was high and booking was harder.
Low — the booking rate fell below the lower limit. Desks were underused and the office was quiet.
You can switch between Bookings data and Occupancy data or only show the data from specific parts of your office by enabling or disabling floor in the All desks filter.
The time range, hours, desk scope, and range limits are all set with the filters at the top of the report.
💡 The option to show Occupancy data only becomes available when there are sensors installed in the corresponding office.
Desk (booking) availability
The main chart shows desk availability over time, broken down by day or week. Each bar is split into three colour-coded parts: Sufficient (dark green), High (light blue), and Low (red). A dropdown above the chart lets you filter to one state at a time. This is useful when you want to focus on periods of high demand or low use.
💡 Use the Days / Weeks toggle in the top-right of the chart to switch your preferred time resolution.
This chart shows the big-picture trend: is availability getting better, worse, or staying the same? It is the right starting point when you want to check whether a policy change had an effect, or to find weeks where demand was high.
Your performance explained
Below the main chart, three figures give you a quick summary.
Desks included in this report— the total desks in scope, how many have booking data, and how many match your filters.Low desks available (hours per week)— the average hours per week when the booking rate went above your upper limit. Finding a desk was hard during these hours.High desks available (hours per week)— the average hours per week when the booking rate dropped below your lower limit. The office was quiet or underused during these hours.
Desk availability by weekday
This chart shows availability across the days of the week. It reveals which days tend to have the most or fewest desks free.
If Tuesday and Wednesday always show high demand, you can use that to spread office days more evenly or adjust desk rules for peak days. Only configured office days are included in the result.
Desk booking availability by hour
This chart shows how availability changes through the day. A line shows the average booking rate per hour (from 06:00 to 20:00) and reveals when desks are most in demand.
It helps you see whether shortages last all day or cluster around arrival and departure peaks. That can inform decisions on office hours and cleaning runs. Only hours within the configured office hours window are included.
Desk booking availability by floor
This table shows availability per floor. It lists the number of desks on each floor and a bar showing the split between Sufficient, High, and Low. A 3D model on the right shows your office layout and gives extra context to the floor data.
A floor with consistently high bookings may have a layout or location issue that pulls staff away from other floors. Coverage is shown per floor: total desks, desks with data, and desks matching your active filters.
Desk availability by type
This chart shows availability per desk type such as height-adjustable desks, dual monitors, docking stations, or accessible setups. Each type shows its own availability split. These are the different desk amenities Mapiq has to offer in the building configuration. Subscription and Building Administrators are able to assign these to every desk or desk island. The same is applicable for the activities.
💡 Toggle between Equipment and Activities at the top of the chart to switch the grouping.
This view helps you see whether shortages are tied to a specific desk type. That can guide decisions on where to invest in new equipment or how to adjust your desk setup. A desk can appear in more than one group if it has several features.
Behind the scenes
All filters at the top of the page affect every chart at once — changes to time range, hours, desk scope, or range limits apply across the whole report.
The default availability range is 30–60% — changing it shifts which periods count as Sufficient, High, or Low in all charts. Adjust these values under
Metricsin Insights.The report supports both Bookings and Occupancy data — Bookings data comes from desk reservations made in Mapiq. Occupancy data comes from sensors where available. The data source you choose can change the figures shown.
Rates are calculated against tracked desks only, not the full physical count — a desk is tracked when it has booking data or at least one sensor reading in the selected period. If a sensor is offline or a desk is not set up for booking, it is left out of the count. This can make availability look higher than it really is.
Switching data sources is not a like-for-like comparison — changing between Bookings and Occupancy changes which desks are tracked, not just how usage is measured. The two rates are not directly comparable.
The by-floor and by-type charts are filtered views of the same data, not separate counts — a floor-level rate is recalculated against that floor's desks only and is not directly comparable to the building-level rate.
Availability targets are a lens, not a ground truth — the High, Sufficient, and Low split depends on the thresholds set in Metrics. Changing those targets changes the chart without any change to the raw data.
Mid-period desk changes are not averaged — if desks were added or removed during the selected period, the count reflects the latest state. Be careful when reading long periods that include major space changes.
Desks without data are excluded from the matched count — they still appear in the total desks figure, but not in the desks with data count.
💬 Need More Help?
If you’d like extra assistance, reach out via the Messenger (question mark in the corner) and chat with our support team, or email us at [email protected].
We’re always ready to help! 😉