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Creating new Administrators

You are a Subscription Admin that is going on a holiday leave for a few weeks and you need someone to take over your admin responsibilities while you are gone. You want to assign one of your team members to the Building Administrator role but you are not sure how to do this.

How to assign administrator roles to your colleagues

  1. Navigate to the Settings tab.

  2. On the left hand side of the screen is a panel, navigate to Administrators.

  3. Click the button + Add administrators

  4. Fill in the email address of your colleague in the E-mail field.

  5. Pick the role you want to give to your colleague in the dropdown list.

  6. Once the role has been chosen press the Add button.

  7. After assigning a colleague admin permissions, make sure they log out and log back in for the permissions to take effect.

Behind the scenes

  • After you assigned a colleague to an administrator role, that person has to sign out and then sign back in because admin permissions are granted upon log in.

  • If you give yourself a ‘lower’ admin permission, you can’t change it back yourself, you will need a subscription administrator to give back your old permissions.

  • The subscription owner can’t me demoted by anyone.


💬 Need More Help?

If you'd like some extra assistance, reach out via the Messenger (question mark in the corner) and chat with our support team, or send us an email at [email protected].

We're always ready to help! 😉

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