The Building utilization report in Mapiq Insights shows how busy your building is throughout the day and over time. Powered by Cisco Wi-Fi data, it tracks real presence rather than booking intent, so you see when your office is full, quiet, or somewhere between. Use it to understand your building's rhythm and make smarter decisions about space policies, staffing, and energy use.
Filters and controls
The date range selector sets the period the report covers. The default is the last 30 days. The time window filter lets you narrow the analysis to specific hours, such as 09:00 to 13:00. This is useful when you want to study morning patterns separately from afternoon ones. The utilization target toggle sets the band Mapiq uses to classify utilization. The default is 30 to 65 percent. You can adjust this to match your organization's thresholds in Metrics settings.
Building utilization over time
The top section answers a simple question: when does the building actually fill up? The main chart plots building utilization day by day across the selected period. Each bar shows the share of your building's capacity that was present on a given day. This lets you spot trends at a glance: is attendance growing, holding steady, or dropping?
The green portion of each bar marks days that fall within your target range. Light blue bars sat below the target.
Building utilization per hour
To the right of the main chart, a smaller chart breaks the same data down by hour of the day. This shows when the building peaks within a working day. Use the arrow controls at the bottom to scroll through the hours. If your office tends to fill up mid-morning and thin out after lunch, this chart will make that pattern clear.
Wi-Fi Data Settings
The Wi-Fi Data settings tab will show people and or devices that have been connected to a Wi-Fi network in your office building on the selected day. To access this tab go to the settings icon (gears) in the top right corner of the screen and this tab will pop-up. The different colors in the columns all represent a different Wi-Fi network, this can range up to the regular Wi-Fi network up to a guest network for example. The dotted line represents the capacity of your office building.
This graph shows how many people or devices are connected to a Wi-Fi network in the office per hour. The amount of people will likely increase during the day and will get a dip around lunch break.
Building utilization per floor
The table lists each floor with four columns: Capacity, Attendance, Performance, and Peak utilization.
Capacityshows the total number of seats set up for that floor.Attendanceshows the average number of people detected on that floor during the selected period and time window.Performanceshows a visual bar comparing attendance to total capacity.Peak utilizationshows the highest utilization rate recorded on that floor during the period.
The All floors row at the top gives you the building-level total. The floor rows below help you find which floors carry the most foot traffic and which stay consistently quiet.
Behind the scenes
Data source is Cisco Wi-Fi — The Building utilization report is powered by Cisco Wi-Fi presence detection only. It counts unique devices on the network, not bookings or badge scans. If your building does not have a Cisco Wi-Fi integration set up, this report will not show data.
Targets come from Metrics settings — The target range shown in the filter controls reflects the thresholds set under
Metricsat the portfolio or building level. Changing those settings will shift what the report marks as busy or quiet.The time window filter narrows the analysis, not the date range — Adjusting the time window changes which hours feed into the figures, but it does not remove days from the date range. A day with low activity outside the selected window may appear lower than its all-day figures would suggest.
Floor data depends on your floor plan setup — The Building utilization per floor table only shows floors that are set up and published in your Mapiq building. Floors without a published floor plan do not appear in this table.
Peak utilization captures one moment, not an average — The Peak utilization figure reflects the single highest point in the selected period. One unusually busy day can push this number higher than your typical patterns suggest.
Capacity counts come from your configuration — The
Capacitycolumn reflects the seat count set up in Mapiq for each floor, not a live sensor reading. If floors have changed since your setup was last updated, these numbers may not reflect the current layout.
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