Depending on how Mapiq is set up for your organization, you can use your company credentials through Single Sign-On (SSO), or you may be required to create a new account through Self Sign-Up (SSU).
Logging in through Single Sign On
Suppose you see your company's logo or branding after entering your email address on the first login page. In that case, you don't need to create an account as it has already been created for you, and you may continue logging in using your company credentials. These are usually your company email address and the associated network password.
⚠️ Whether you need to use your email address or something else, such as employee ID or predefined username, will depend on how your SSO is set up. If unsure what to use, consult your Mapiq Administrator(s) or facility manager.
Logging in through Self Sign Up
If you see the Mapiq logo after entering your company email address, you likely still need an active account with us, so first, you'll need to sign up before using Mapiq.
Follow these steps to create a Mapiq account:
Visit app.mapiq.com or use the Mapiq App. Click or tap on "Sign In" and enter your company email address; then, on the next screen, select "Sign Up Now."
Before we can process your sign-up request, you need to verify your email address: enter your email address and then click "Send Verification Code."
Check your email inbox for a message titled "Mapiq Account Email Verification Code."
Enter the verification code on the sign-up page.
Please set up your password and your name (your name will be visible to your colleagues when they want to connect with you).
Once you've filled in the necessary information, click "Create" to complete the sign-up process.
⚠️ Please note that you can only sign up using your company's email address. General email addresses like @gmail.com or @hotmail.co.uk, etc won't work.