To improve communication, you have access to Mapiq's in-app notification center. This is available in our web app (app.mapiq.com) and mobile application, providing real-time updates and changes that may impact your bookings.
By default, notifications will be turned off. However, you can enable them in the notification center, or the settings tab to you'd like information. For mobile app users, you can also choose to activate push notifications.
Notifications Types
At the moment, the following notification types are supported:
Notification Type | Description |
Booking on Behalf | A booking has been created, modified, or removed on your behalf. |
Additional Closed Days | A booking has been deleted due to an admin closing a location, either by adjusting a building's default opening days or adding/editing a closed building, floor, or area. |
Group bookings | A group booking has been created in which you’re invited and/or the group booking was deleted. |
Booking reminder | The booking reminder triggers based on the the threshold set in the admin portal and will sent a notification to ask if you’re still coming. An action is proposed to cancel your booking in case you won’t be coming. |
No show | When the No show feature is enabled, organizers are notified after 5 minutes of no detection in the room once the meeting starts. After 15 minutes without interaction, the room is automatically released and the organizer is notified. |
No show notifications
The No show notification has a call to action in which a room can proactively be released or maintained. The notification includes two buttons to directly release the meeting room from the meeting or to maintain it, in which you safeguard the meeting room for the complete duration of the meeting.
Note that for the No show release Mapiq, will only remove the meeting room from the meeting. The meeting itself with all it’s invitees will be maintained.
Booking notifications
Specific booking notifications can contain a date range. When clicking or tapping on these notifications you’ll be redirected to the corresponding day on the Plan tab to review your booking.
Notification Visuals
Certain notifications are further clarified by adding a disc with a specific color. These color notifications further clarify the specific action taken that triggered a notification. Find the overview below:
Notification Color | Description |
Green | A booking was made on your behalf |
Red | A booking was removed on your behalf by an admin or through |
Orange | A booking was modified on your behalf by an admin or through |
A blue dot in the notification center quickly identifies' Unread notifications.
Managing Notifications
When you close the notification center, all notifications will be marked as Read. Notifications are automatically removed after 30 days. If you prefer, you can turn off notifications at any time within your profile settings.
💬 Need More Help?
If you'd like some extra assistance, reach out via the Messenger (question mark in the corner) and chat with our support team, or send us an email at [email protected].
We're always ready to help! 😉