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Time in the office

Time in the office

Time in the office turns the check-in data your building already collects into one clear view of attendance. It shows how often people actually come in, whether they meet your office-day guideline, and how teams differ. You will find it in the Mapiq Admin portal under Insights, in the Deep dives menu. It gives Facilities Managers, HR and leadership one report they can all read the same way, so office-day compliance becomes something you can measure.

Setting your compliance guideline

Before the report can measure compliance, you decide what compliance means. Open the Definitions panel in the top-right corner. Set the minimum number of office days you expect each week, from 0 to 5. That number drives the People meeting the mandate figure and the reference line across your charts. Set it to 0 and the report stops tracking a mandate, so you never see a score against a target you have not set.

Choosing your data source

Time in the office works with whatever check-in data your building already produces: badge access, WiFi, manual check-ins, or imported data. Pick the source once from the selector in the filter bar. Every chart on the page then updates to match. If the building you open has no data for that source, Mapiq falls back to the best one on hand, so you never see an empty report.

Reading your performance at a glance

The performance section leads with the numbers that matter most. People detected counts the unique employees seen in the office at least once. Office days per week is their average number of office days. People meeting the mandate shows how many hit your guideline, as a count and a share. Below these, an arc chart and trend line plot the average over time against your minimum. You can switch the view between Days, Weeks and Months. Once the period holds enough history, the report also flags the direction of travel, so you can see whether attendance is rising or slipping.

Understanding the distribution of days and hours

Two charts break those averages back into individual behaviour. That way, you see the spread behind a single number.

Office days distribution

This chart shows how many people fall into each office-days-per-week bucket, from 0 up to 5 or more.

Office hours distribution

This one shows how long people tend to stay. It measures from the first check-in of the day to the last check-out, grouped from 0 hours up to 11 or more. A day only lands in a bucket if it ends on a check-out. Days that never close are gathered under No checkout instead.

Comparing departments, business units and profiles

To see where attendance is strong and where it lags, switch the comparison charts between department, business unit or access profile. Use the grouping dropdown above each one. Office days per week by department compares each group's average against your guideline. Days per week by department breaks each group into how its people split across zero to five or more days.

Seeing who follows the guideline, and how consistently

Averages tell you who is compliant on paper. These charts tell you who shows up week after week. People following the guideline by department shows the share of each group meeting your mandate. Mandate compliance consistency by department sorts each person into every week, most weeks, or rarely. That way, a strong average built on a few busy weeks can't hide a patchy pattern.

Filtering the report

Want to focus on one part of the organisation first? The Filter button reuses the attendance filter from the Office attendance deep dive. You can narrow the whole report down to specific departments, business units, or other employee attributes in one place.

Behind the scenes

  • Official records win, source data fills the gaps — For each check-in, Mapiq first reads department, business unit, country, home base and job title from the matching user record. If a field is empty, it falls back to any attribute carried by the source. Anyone it can't resolve is grouped under Unknown.

  • Profiles come only from Mapiq — Access profile and location profile always come from the Mapiq user record. They never come from raw source data, since the source system has no notion of a profile.

  • Small groups stay hidden — Any group of fewer than 5 people is folded into an Other bucket. Attributes with no usable data are switched off, not swapped for another grouping.

  • No checkout means no guessed duration — A day counts toward the hours chart only when it ends on a check-out. Unclosed check-ins land under No checkout instead, so no duration is ever invented. That includes entry-only imported files.

  • Your source is remembered, your guideline is shared — The data source is saved on your own device, so each viewer picks their own. The guideline is saved per building and reads the same for everyone, with an optional portfolio-wide default.

  • Editing the guideline is permission-gated — Only admins who can edit Insights filters may change the minimum. Everyone else sees it read-only. Changing it updates just the figures that depend on it, without reloading the page.

  • Consistency counts only whole weeks — The every week, most weeks and rarely split looks only at complete weeks. Those are weeks where all your configured office days occurred. So a partial week at either end won't drag someone down unfairly.

  • Extra attributes become filters — Any field in a source's raw payload becomes a filter value of its own. That is on top of the standard department, business unit and profile groupings.


💬 Need More Help?
If you'd like some extra assistance, reach out via the Messenger (question mark in the corner) and chat with our support team, or send us an email at [email protected].
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