In today's fast-paced work environment, efficiency is key. With Mapiq's Services, you can seamlessly integrate with external tools through Microsoft Forms, email services or a direct URL, ensuring your data flows effortlessly. Whether you want to enable your employees to quickly request lunch or report a problem, Mapiq's service resources capabilities make the process smooth and intuitive and removing the necessity to 're-enter' information known to Mapiq.
Resources
Through our services you have the possibility to streamline your data to external tools through three different resources. Depending on the used resource, leverage Mapiq data to auto-populate the resource with Mapiq specific information that is relevant to know your external tool (e.g., location)
Resource | Description | Allows data fields |
URL | Configure a URL to redirect your users direct your employees from Mapiq to find information in an external source. | No |
Microsoft Forms | Redirect users to a Microsoft Form and let Mapiq populate relevant information. | Yes |
Let your employees compose an e-mail regarding a service and use data fields to auto-complete the email. | Yes |
All resources can be leveraged within the different service categories (e.g., general, office day etc.)
Data fields
To streamline your workflows and personalize user experiences, you can use data fields to automatically pull information from Mapiq into external tools like Microsoft Forms and email templates.
Let’s start with Microsoft Forms. Since these forms live within the Microsoft environment, you’ll need to manually insert the correct data field placeholders into the form you’re linking to. This step is essential—without it, Mapiq won’t be able to auto-fill the form fields with relevant data. Once the placeholders are in place, Mapiq takes care of the rest, dynamically injecting the right information when users access the form.
On the other hand, setting up email templates is even more straightforward. You can create these templates directly within Mapiq, embedding data fields as needed. This allows you to send personalized emails automatically, using real-time data from your Mapiq environment.
If you’d like to dive deeper, we’ve got dedicated articles that walk you through how to create a service using either Microsoft Forms or email as your resource.
General services
Data | Format |
The office building indicated by the employee as their default office as part of the onboarding or in their profile. | [defaultOffice] |
The day the service is used | [dateOfThatDay] |
Office day services
Data | Format |
The office building where the employee booked that day | [officeBooked] |
The desk or workspace area the employee reserved a spot at | [workspaceBooked] |
The day of the booking | [date] |
Event based services
Data | Format |
The office building where the employee booked that day | [officeBooked] |
The date and timeslot the meeting is planned for by the employee | [dateAndTimeEventPlanned] |
The number of Invitees linked to the meeting | [numberOfInvitees] |
Location based services
Data | Format |
Name of location for which service is used (name of meeting room, workspace, or facility) | [locationName] |
Office building to which the location belongs to | [office] |
The day the service is used | [date] |
For all services available
Data | Format |
Name of employee | [firstName] [lastName] |
Email of employee | [email] |
Date service is used | [date] |
Time service is used | [time] |
💬 Need More Help?
If you’d like extra assistance, reach out via the Messenger (question mark in the corner) and chat with our support team, or email us at [email protected].
We’re always ready to help! 😉