Sending emails with just the right amount of information can make a big difference in streamlining your service processes. With Mapiq, you can set up an email to be triggered automatically when someone uses a service—complete with pre-filled details like their name or location. Here’s how to configure that in just a few steps.

When adding a new service in Mapiq, select Email as the resource type. This tells Mapiq that the service will trigger an email when used.

Write the email content that your colleagues will receive. This could be a confirmation message, a summary of their request, or any other relevant information.
Make sure the tone and content match the purpose of the service—clear, helpful, and friendly.

To personalize the email, insert Mapiq data fields into the template. These placeholders will automatically be filled with real-time data—like the user’s name, location, or the time of their booking—when the email is sent.

Finally, choose the mailbox that should receive any replies or related communication. This could be a shared inbox for your support team or a specific person responsible for the service.
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